Thank you for choosing Mancelona Veterinary Hospital for your pet care needs. We are dedicated to providing the highest quality care to all of our patients.

In order to provide you services with the highest level of quality, we cannot extend credit out of our office. Please understand that payment in full is due at the time of service. We may also require a deposit for major procedures. To help you obtain your financial responsibility the following payment options are accepted.

• Cash/Check: We accept payment by cash at the time of service. We also accept payment by check (if a valid driver’s license number or state ID number, along with birth date is provided).
• Bank Credit/Debit Card: We accept payment by MasterCard, Visa, Discover, and American Express.
• In an effort to offer our clients more personalized financial arrangements, we are pleased to offer CareCredit. If you wish to take advantage of this payment plan, please apply online at www.carecredit.com
• We are also pleased to offer Scratch Pay. To apply, please go to https://scratchpay.com.

We understand that situations may arise when you need to cancel or reschedule your appointment. To do so, we request that you notify us at least 24 business hours in advance. This allows us time to offer your appointment time to another client. Cancelations or reschedule requests made less than 24 business hours before your appointment, and missing appointments may result in you needing to make a prepayment prior to any additional visits.

By signing this form, I authorize Mancelona Veterinary Hospital to release my pet’s medical and vaccine records, if requested, by another veterinarian, boarding facility, or grooming facility. I acknowledge that Mancelona Veterinary Hospital will not have me sign any additional paperwork to release my pet’s records. However, I might be required to sign paperwork to have records transferred to Mancelona Veterinary Hospital.